{"id":917,"date":"2019-04-03T09:36:24","date_gmt":"2019-04-03T09:36:24","guid":{"rendered":"https:\/\/blog.ucem.ac.uk\/onlineeducation\/?p=917"},"modified":"2019-04-11T08:37:37","modified_gmt":"2019-04-11T08:37:37","slug":"zoom-teething-troubles-or-features","status":"publish","type":"post","link":"https:\/\/blog.ucem.ac.uk\/onlineeducation\/posts\/917","title":{"rendered":"Zoom: Teething Troubles or Features?"},"content":{"rendered":"<p><a href=\"https:\/\/zoom.us\/\">Zoom<\/a> is rolled out to conduct module &#8220;webinars&#8221; at UCEM.\u00a0 (Clarification of terminology: UCEM webinar is a Zoom meeting). Since the roll out we\u00a0 have been receiving support calls from tutors for mainly FIVE issues. These are detailed in Module Tutoring\u00a0 area&#8217;s <a href=\"https:\/\/learn.ucem.ac.uk\/mod\/page\/view.php?id=246037\">Zoom FAQs<\/a> (only accessible to UCEM tutors). So I am blogging about these issues hoping it will be of use to a wider group of Zoom users.<\/p>\n<h2>Recording Button<\/h2>\n<p>Recording button seems to be giving lot of headache to our tutors.\u00a0 If you access a meeting\/webinar set up on behalf of you and you do not have the record button it means that you are not recognised as the host. Our solution for this issue is simple:<\/p>\n<table class=\"table table-striped table-bordered\">\n<colgroup>\n<col \/>\n<col \/>\n<col \/><\/colgroup>\n<tbody>\n<tr>\n<td style=\"background-color: #deeffe;\" valign=\"top\" width=\"95%\">1) Log in to Zoom desktop app\u00a0 <strong>Start button &gt; in the search box type &#8220;Zoom&#8221; &gt;\u00a0 Start Zoom\u00a0<\/strong> and log in to your <strong>UCEM account<\/strong><\/p>\n<p>2) Now start your webinar you should see the <strong>Record button<\/strong><\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<p>When you share your presentation with the audience, Zoom tool bar moves to the top of the screen.\u00a0 Click on the\u00a0ellipsis (the three dots) you will be able to see\u00a0<strong>Record\u00a0<\/strong>in the drop-down menu.<\/p>\n<p><a href=\"https:\/\/blog.ucem.ac.uk\/onlineeducation\/wp-content\/uploads\/2019\/04\/zoom-toolbar.jpg\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-large wp-image-920\" src=\"https:\/\/blog.ucem.ac.uk\/onlineeducation\/wp-content\/uploads\/2019\/04\/zoom-toolbar-1024x374.jpg\" alt=\"zoom toolbar\" width=\"758\" height=\"277\" srcset=\"https:\/\/blog.ucem.ac.uk\/onlineeducation\/wp-content\/uploads\/2019\/04\/zoom-toolbar-1024x374.jpg 1024w, https:\/\/blog.ucem.ac.uk\/onlineeducation\/wp-content\/uploads\/2019\/04\/zoom-toolbar-300x110.jpg 300w, https:\/\/blog.ucem.ac.uk\/onlineeducation\/wp-content\/uploads\/2019\/04\/zoom-toolbar-768x281.jpg 768w, https:\/\/blog.ucem.ac.uk\/onlineeducation\/wp-content\/uploads\/2019\/04\/zoom-toolbar.jpg 1191w\" sizes=\"(max-width: 758px) 100vw, 758px\" \/><\/a><\/p>\n<h2>Chat Window<\/h2>\n<p>While sharing\u00a0 your presentation, if you need to open Chat, click on the\u00a0ellipsis (the three dots) you will be able to see\u00a0<strong>Chat\u00a0<\/strong>in the drop-down menu.<\/p>\n<p><a href=\"https:\/\/blog.ucem.ac.uk\/onlineeducation\/wp-content\/uploads\/2019\/04\/Chatwindow.png\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-923\" src=\"https:\/\/blog.ucem.ac.uk\/onlineeducation\/wp-content\/uploads\/2019\/04\/Chatwindow.png\" alt=\"Zoom tool bar Chat option\" width=\"738\" height=\"260\" srcset=\"https:\/\/blog.ucem.ac.uk\/onlineeducation\/wp-content\/uploads\/2019\/04\/Chatwindow.png 968w, https:\/\/blog.ucem.ac.uk\/onlineeducation\/wp-content\/uploads\/2019\/04\/Chatwindow-300x106.png 300w, https:\/\/blog.ucem.ac.uk\/onlineeducation\/wp-content\/uploads\/2019\/04\/Chatwindow-768x271.png 768w\" sizes=\"(max-width: 738px) 100vw, 738px\" \/><\/a><\/p>\n<h2>Chat Options: Host only or Everyone<\/h2>\n<p>There is a feature in Zoom that allows the host to control what form of chat can take place in the session. Options are: allow attendees to chat with<\/p>\n<ol>\n<li>Host only<\/li>\n<li>Everyone<\/li>\n<\/ol>\n<p><a href=\"https:\/\/blog.ucem.ac.uk\/onlineeducation\/wp-content\/uploads\/2019\/04\/Zoomchat.png\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-921\" src=\"https:\/\/blog.ucem.ac.uk\/onlineeducation\/wp-content\/uploads\/2019\/04\/Zoomchat.png\" alt=\"Zoom chat options\" width=\"541\" height=\"527\" srcset=\"https:\/\/blog.ucem.ac.uk\/onlineeducation\/wp-content\/uploads\/2019\/04\/Zoomchat.png 647w, https:\/\/blog.ucem.ac.uk\/onlineeducation\/wp-content\/uploads\/2019\/04\/Zoomchat-300x292.png 300w\" sizes=\"(max-width: 541px) 100vw, 541px\" \/><\/a><\/p>\n<p>For example, if there is a disruptive student chatting away you can enforce that students can only chat to the host. If the host have enabled this setting, students cannot see what other students are posting in the chat. You as the host is in control of how you allow your participants to chat.<\/p>\n<p>NOTE: if you changed the setting in the chat, Zoom will remember it for the next time when you login.<\/p>\n<h2>Please move this window away from the shared application<\/h2>\n<p><a href=\"https:\/\/blog.ucem.ac.uk\/onlineeducation\/wp-content\/uploads\/2019\/04\/error.png\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-922\" src=\"https:\/\/blog.ucem.ac.uk\/onlineeducation\/wp-content\/uploads\/2019\/04\/error.png\" alt=\"Please move this window away from the shared application error message\" width=\"932\" height=\"98\" srcset=\"https:\/\/blog.ucem.ac.uk\/onlineeducation\/wp-content\/uploads\/2019\/04\/error.png 932w, https:\/\/blog.ucem.ac.uk\/onlineeducation\/wp-content\/uploads\/2019\/04\/error-300x32.png 300w, https:\/\/blog.ucem.ac.uk\/onlineeducation\/wp-content\/uploads\/2019\/04\/error-768x81.png 768w\" sizes=\"(max-width: 932px) 100vw, 932px\" \/><\/a><\/p>\n<p>As a host you may have seen this error message when conducting a Zoom session. This means that you are opening an application window on top of the application window you have shared with students and the system is struggling to display the shared window to your participants.<\/p>\n<p>All you need to do is move the application window that is covering the shared window. This may be difficult if you are presenting the session on a laptop screen. We suggest that you try this method to force your PowerPoint Slide Show into a window so that you can change the size of the window to fit in the chat window. Please follow these steps:<\/p>\n<ol>\n<li>Click on <strong>Slide Show<\/strong><\/li>\n<li>Click on <strong>Set Up Slide Show<\/strong><\/li>\n<li>Browsed by an individual (window)<\/li>\n<li>OK<\/li>\n<li>Now run the slide show as normal (use\u00a0 Slide Show &gt; From Beginning or Slide Show icon to start the slide show)<\/li>\n<\/ol>\n<p><a href=\"https:\/\/blog.ucem.ac.uk\/onlineeducation\/wp-content\/uploads\/2019\/04\/powerpoint-5.png\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-large wp-image-945\" src=\"https:\/\/blog.ucem.ac.uk\/onlineeducation\/wp-content\/uploads\/2019\/04\/powerpoint-5-1024x704.png\" alt=\"\" width=\"758\" height=\"521\" srcset=\"https:\/\/blog.ucem.ac.uk\/onlineeducation\/wp-content\/uploads\/2019\/04\/powerpoint-5-1024x704.png 1024w, https:\/\/blog.ucem.ac.uk\/onlineeducation\/wp-content\/uploads\/2019\/04\/powerpoint-5-300x206.png 300w, https:\/\/blog.ucem.ac.uk\/onlineeducation\/wp-content\/uploads\/2019\/04\/powerpoint-5-768x528.png 768w, https:\/\/blog.ucem.ac.uk\/onlineeducation\/wp-content\/uploads\/2019\/04\/powerpoint-5.png 1637w\" sizes=\"(max-width: 758px) 100vw, 758px\" \/><\/a><\/p>\n<p>&nbsp;<\/p>\n<p>After you do this, you will be able to arrange your shared Slide Show window\u00a0 on your desktop to a size that will allow other windows to be seen as shown below.<\/p>\n<p>Note: Your participants will only see the shared window (in this case the PowerPoint Slide Show window) not your whole desktop as you have ONLY shared the slide show window.<\/p>\n<p><a href=\"https:\/\/blog.ucem.ac.uk\/onlineeducation\/wp-content\/uploads\/2019\/04\/Zoom-window.png\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-large wp-image-934\" src=\"https:\/\/blog.ucem.ac.uk\/onlineeducation\/wp-content\/uploads\/2019\/04\/Zoom-window-1024x680.png\" alt=\"Arranging slideshow and chat on one screen\" width=\"758\" height=\"503\" srcset=\"https:\/\/blog.ucem.ac.uk\/onlineeducation\/wp-content\/uploads\/2019\/04\/Zoom-window-1024x680.png 1024w, https:\/\/blog.ucem.ac.uk\/onlineeducation\/wp-content\/uploads\/2019\/04\/Zoom-window-300x199.png 300w, https:\/\/blog.ucem.ac.uk\/onlineeducation\/wp-content\/uploads\/2019\/04\/Zoom-window-768x510.png 768w, https:\/\/blog.ucem.ac.uk\/onlineeducation\/wp-content\/uploads\/2019\/04\/Zoom-window.png 1476w\" sizes=\"(max-width: 758px) 100vw, 758px\" \/><\/a><\/p>\n<h2>Cannot see the task bar<\/h2>\n<p>You can always use\u00a0 the\u00a0<strong>Windows key<\/strong> to make the Task bar visible.<\/p>\n<p>&nbsp;<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Zoom is rolled out to conduct module &#8220;webinars&#8221; at UCEM.\u00a0 (Clarification of terminology: UCEM webinar is a Zoom meeting). Since the roll out we\u00a0 have&hellip;<\/p>\n","protected":false},"author":10,"featured_media":817,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[68],"tags":[83,98,97,96],"_links":{"self":[{"href":"https:\/\/blog.ucem.ac.uk\/onlineeducation\/wp-json\/wp\/v2\/posts\/917"}],"collection":[{"href":"https:\/\/blog.ucem.ac.uk\/onlineeducation\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/blog.ucem.ac.uk\/onlineeducation\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/blog.ucem.ac.uk\/onlineeducation\/wp-json\/wp\/v2\/users\/10"}],"replies":[{"embeddable":true,"href":"https:\/\/blog.ucem.ac.uk\/onlineeducation\/wp-json\/wp\/v2\/comments?post=917"}],"version-history":[{"count":14,"href":"https:\/\/blog.ucem.ac.uk\/onlineeducation\/wp-json\/wp\/v2\/posts\/917\/revisions"}],"predecessor-version":[{"id":946,"href":"https:\/\/blog.ucem.ac.uk\/onlineeducation\/wp-json\/wp\/v2\/posts\/917\/revisions\/946"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/blog.ucem.ac.uk\/onlineeducation\/wp-json\/wp\/v2\/media\/817"}],"wp:attachment":[{"href":"https:\/\/blog.ucem.ac.uk\/onlineeducation\/wp-json\/wp\/v2\/media?parent=917"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/blog.ucem.ac.uk\/onlineeducation\/wp-json\/wp\/v2\/categories?post=917"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/blog.ucem.ac.uk\/onlineeducation\/wp-json\/wp\/v2\/tags?post=917"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}